Frequently Asked Questions
What is OutLivery?
OutLivery is a premium clothing brand focused on delivering high-quality, stylish, and comfortable apparel designed for individuals who want to stand out with confidence.
What makes OutLivery products premium?
Our products are crafted using high-grade fabrics, precision stitching, and modern design trends. Every piece goes through strict quality control to ensure durability, comfort, and style.
Do you offer international shipping?
Yes! OutLivery ships worldwide. Shipping times and costs vary by location and are calculated at checkout.
How can I choose the right size?
Each product includes a detailed size chart based on measurements. We recommend checking it before purchasing to ensure the perfect fit. If you need help, our support team is ready to assist.
What is your return and exchange policy?
We offer easy returns and exchanges within 7–14 days (you can adjust this). Items must be unworn, unused, and in original packaging. Visit our Return Policy section for more details.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS. Use it to monitor your shipment in real time.
Do you restock sold-out items?
Yes, some signature items are restocked regularly. Limited-edition pieces may not return. Follow us on social media for restock updates.
What payment methods do you accept?
We accept major credit/debit cards, online banking options, and popular payment gateways like PayPal and mobile wallets (customize based on your setup).
How do I care for OutLivery clothing?
To maintain quality, we recommend washing on a cold cycle, avoiding bleach, and air-drying when possible. Check the care label on each garment for specific instructions.
How can I contact customer support?
You can reach us through email, direct message on Facebook/Instagram, or through the contact form on our website. Our team typically responds within 24 hours.